Your phone number is precious to you. When starting a new contract more often than not you'll want to take your number with you. Luckily there is a number porting process available for you to use. Just follow the steps below:
Before you leave
Check with your current provider that they can't match or beat your new network deal. Save the hassle of moving by utilising their cancellation department to try and keep you.
You can only port an active number to a different network (i.e. you cannot port to a new contract with the same network). If you're locked into a contract, your current provider may charge you a fee to leave.
What you need
To take a phone number to a new contract you'll need a Porting Authorisation Code (a PAC for short). This typically consists of 3 letters and 6 digits. You will need to request this from your current network provider.
You'll then need to provide the PAC plus the mobile number in question to your new provider. Some providers require this when purchasing the contract, others will ask you to phone them up once you've received your new phone.
A number port typically occurs on the next working day, as long as you have requested the port before 3pm. Alternatively you're sometimes able to specify a particular date for the transfer, as long as it's within the next fortnight.
What happens on the day
You will experience loss of service on your current contract at some point during the day. When this occurs, simply turn on your new phone and the transfer should have completed. If you're struggling to get service, simply switch your new phone off and try again in an hour or so.
Ofcom Porting Guide
If you require any more information, a comprehensive guide to number porting can be found on the Ofcom site.
Some contracts are reduced in price if you already have services with the supplier.
For example, if you have BT Broadband, you save £5 per month on a BT Mobile SIM, or if you add an additional EE SIM to your account you can save money too.
Select any of the products you already have below to ensure that you find the best deals available.
The UK has four licenced network operators: EE, Telefonica UK (O2), Three and Vodafone providing services using a variety of mobile technologies.
There are a number of other companies that provide mobile network services such as Tesco, giffgaff and Virgin. These are known as MVNO (mobile virtual network operators) which lease network capability from one of the four licenced operators.
These are all listed below so you can determine which of the four network operators provides service.
The People's Operator
100MB of data a month gives you roughly 3MB each day.
To give you an appreciation of what that actually means, you could do all the following each day: